8800 Series 11.5(1) Firmware – Enhanced Line Mode

11.5 firmware for the 8800 series phones is on CCO now.

It comes with a bunch of cool new features.

Enhanced Line Mode

The coolest and most useful that I’ve seen requests for is the new Enhanced Line Mode.  (I’ll abbreviate it ELM even if there’s overlap with the PLM/ELM acronym.)  ELM allows all 10 buttons on the phones to be used a programmable line keys (PLKs).

The mode we’re used to includes 5 PLKs on the left, and 5 context-sensitive function keys on the right.  I like this mode, having gotten used to it back in the day with the 9900 series phones, but hear customers who need more than 5 PLKs (in particular for admin/receptionists who want more than 5 BLFs or Shared lines).

 

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As you can see in the picture, I can now use all 10 buttons.

While the firmware is out now, there is a Devpack required to enable the ELM feature on the device configuration page.

The release notes indicate that you should get the latest Devpack from CCO, install it and reboot the cluster to enable the ELM setting.  The challenge you’ll hit is that the latest Devpack on CCO as of today (mid-June) doesn’t actually include the QED file that enables the ELM setting.  The Devpack that inclues the QED will release in the next couple weeks.

Look for a Devpack with a late-June/early-July date stamp if you want to turn this feature on.

Enhanced Do Not Disturb

The DND function has been updated to be much more obvious which is nice.

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Other features to mention:

  • Wi-Fi Security Enhancements
  • Customized Dial Tone for SIP Phones

See the release notes for more information about the last two.

 

 

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